For cafés, restaurants, hotels and riads

Your customers notice everything.

A wobbly table. No soap. Wi-Fi that drops. They see it, they don't say it, and they don't come back. Oopsa gives them a quiet way to tell you.

No app for your customersReady in minutes30-day money back

They see it.

Every room has a small problem nobody mentions. Scroll through Café Atlas.

Restroom
No soapRestroomAgain? Seriously.
Tables
Wobbly tableTablesMy coffee keeps spilling.
Bill tray
Card machine downBill trayCash only, really?
Takeaway
Coffee gone coldTakeawayTwenty minutes for this?
Exit door
Door sticksExit doorNot coming back.

They don't say it. They just don't come back.

No scene, no complaint. Fewer regulars each week, quieter weekends, and one angry review online, weeks too late.

Why aren't they coming back?
Regulars at Café Atlas24

Give them a quiet way to tell you.

The restroom of Café Atlas with an Oopsa sticker on the mirror

Oopsa puts a small QR sticker where problems happen: the restroom mirror, the tables, the bill tray.

How it works

Sent by a customer. Fixed by your team.

  1. Scan.Any phone camera. No app, no account, no name.
  2. Tap.Pick what's wrong, or share an idea. Ten seconds.
  3. Fixed.You hear it first, in private. Your team fixes it, and the customer sees it happen.
Customer
9:415G
CA
Café AtlasRestroom

Something off in here?

No soap
No toilet paper
Needs cleaning
Water on the floor
Share an idea
Something else
Send to Café Atlas

Sent. Thank you!

Sent · 10:42
Seen by the team · 10:43
Fixed · 10:54

From Café Atlas: Refilled. Thanks for telling us!

Owner
10:425G
Café Atlas · nowNew note: Restroom, no soap

Inbox

2waiting
1on it
2fixed today
No soapRestroom · just now
New
Wi-Fi downBack room · 3 people
New
Card machine downBill tray · Omar
On it
I'm on it
For you and your team

You hear it first. In private.

Every note lands in your inbox with the spot it came from. Urgent ones, like water on the floor, also reach you on WhatsApp.

One inbox for the whole place

See what's new, who's on it and what got fixed today.

Your team, your roles

The Captain handles billing and invites. The Crew fixes things.

Fix it, show it

Mark a note fixed, with a photo if you like. The customer sees it on their ticket.

Your week, every Monday

What came in, what you fixed and how fast, sent to your WhatsApp.

For your customers

Your customers win too.

They get heard without making a scene, and they see you listened. That is what brings them back.

  1. Heard in private

  2. They see the fix

  3. They see you listen

Setup

Ready before your next rush.

1
RestroomAdd

Pick your spots

Restroom, tables, bill tray, takeaway, rooms. Each spot gets its own QR code.

2

Print your stickers

You get one print file with every sticker in three sizes. Any print shop can do it.

3
Café Atlas · nowNew note: Restroom, no soap

Start hearing from customers

Stick them up. Notes arrive as soon as customers scan.

Where it works

Made for places people come back to.

CafésTables, restroom, terrace
RestaurantsBill tray, tables, kitchen pass
Hotels and riadsEvery room, the lobby, the pool
Bakeries and takeawayOn the bag, so they can tell you from home
Clinics and officesWaiting rooms and front desks
Gyms and shopsLockers, fitting rooms, the exit

Fair to everyone.

Private by default

Notes go only to you and your team. Customers stay anonymous.

No review games

Oopsa never asks for Google reviews and never picks who gets asked what.

Photos without faces

Faces in customer photos get blurred. Restroom stickers never ask for a photo.

Spam gets stopped

A limit per phone keeps fake notes out, and you can mark any note as spam.

Pricing

One price, anywhere in the world.

One QR code for each spot.

Put one in the restroom, one on the tables, one at the bill tray. When a customer scans, you see where the note came from.

Restroom
Tables
Bill tray

Starter

5 unique QR codes

a month

Need 6 to 9 QR codes? Add them for $5 each.

Plus

10 QR codes for the price of 9

10 unique QR codes

a month

The right size for most cafés and restaurants.

Custom

Hotels, riads, big places
20
a month
OopsaEvery plan includes
Unlimited notesIncluded
Your whole teamIncluded
Your fixed boardIncluded
The print fileIncluded
WhatsApp alerts for urgent notesIncluded
One QR code per spot, on as many stickers as you likeIncluded
Extra to pay$0.00
30day money back

No free trial. Look around the sample café first, and get your money back within 30 days if Oopsa isn't for you.

Questions

Good questions.

No. They scan the sticker with their phone camera, tap what's wrong and send. No account, no name.

Each phone can send only a few notes an hour, and you can mark any note as spam. Only the notes you fix show on your public board.

Only you and your team. Your fixed board shows what you fixed, never the note itself.

Each spot gets its own QR code: the restroom, the tables, room 12. When a customer scans it, the note tells you which spot it came from. You can print the same code on as many stickers as you need, like one on every table.

Customers see the page in their phone's language: French, Arabic or English, with a switch at the top.

Yes, any time in the app. In your first 30 days you get your money back, once per place.

People come back to places that listen.